Subscription Policy (Subscribe & Save)

Last updated: October 20, 2026

How Subscribe & Save Works

When you choose Subscribe & Save, you pay 25% less and your patches arrive automatically on a schedule that matches your supply:

Plan	Price per delivery	Delivered every
Buy 1 (1 pouch, 30 patches)	$29.99	1 month
Buy 2, Get 1 Free (3 pouches, 90 patches)	$59.99	3 months
Buy 3, Get 2 Free (5 pouches, 150 patches)	$89.99	5 months

• Your price is locked for as long as you stay subscribed.
• Shipping is free on every delivery.
• Your first delivery ships as soon as you place your order. After that, we charge the payment method you used at checkout on each renewal date, and your next delivery ships within 1 to 3 business days.
• Your subscription continues until you cancel.
• Any applicable sales tax is shown at checkout and added to each renewal.
• Extra items you add right after checkout, such as extra patches or the EMS Foot Massage Pad, are one-time purchases and aren't added to your subscription.

By choosing Subscribe & Save, you agree to these automatic renewal charges until you cancel.

Skip, Pause, Change or Cancel Anytime

You can manage your subscription yourself, online, at any time:

• Use the "Manage subscription" link in your order confirmation email, or log in to your account on our store.
• You can skip a delivery, pause, change your plan or update your payment method.
• To cancel, click "Cancel subscription." Cancellation stops all future renewals. Cancel before your next renewal date to avoid that charge.

You can also cancel by emailing support@nourela.com.

Reminders and Changes

• We'll email you the details of your subscription, including your price, how often it renews and how to cancel, when you sign up and at least once a year after that.
• If we ever change the price of your plan, we'll email you at least 7 days before the change, and you can cancel before it takes effect.

Our Guarantee and Your Renewals

• Your first delivery is covered by our 90-Day Money-Back Guarantee (see our Refund Policy).
• Renewals: if a renewal is charged and you didn't mean to continue, contact us within 7 days of the charge. We'll cancel your subscription and refund that renewal in full.

Failed Payments

If a renewal payment fails, we'll email you and try again. Your delivery ships once the payment goes through. If it can't be collected, your subscription is paused until you update your payment method.

Questions

Email us at support@nourela.com. We reply within 1 business day, Monday to Friday.